Tricky topic, heaps of articles out there, but...
Make sure that both FIM services are started before worrying about any user profile sync issues.
For instance, in the contoso VHD, I added new AD users but they would not sync. When viewing the Sync Connection, there wasn't any. So I tried creating a new one but there were drama's with this which led me to the solution, Make sure the FIM services are running. As soon as these services are running, the sync connection will be displayed in CA.
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